In the Media

Writing for Fortune, Sloan research fellow Michael Schrage and his colleagues, explain how AI-enabled key performance indicators (KPIs) can help companies better understand and measure success. “Driving strategic alignment within their organization is an increasingly important priority for senior executives,” they write. “AI-enabled KPIs are powerful tools for achieving this. By getting their data right, using appropriate organizational constructs, and driving a cultural shift towards data-driven decision making, organizations can effectively govern the creation and deployment of AI-enabled KPIs."