Boston Herald
Prof. Nelson Repenning and Don Kieffer, a senior lecturer at MIT Sloan, speak with Boston Herald reporter Vicki Salemi about how spring-cleaning strategies can be applied to organizing work, from handling emails and meeting requests to tackling new assignments. “First, most people take on too many tasks at once and start those tasks before they are ready,” says Repenning. “We would never let a surgeon do three procedures at once or start operating before all the equipment and people were in place, but knowledge workers do this every day.”