This service is available to all MIT faculty, staff, postdocs, and graduate students at no charge. The MIT community can access the service by phone (877-847-4523) 24 hours a day, seven days a week to reach a consultant. Consultants can also be contacted via e-mail and live chat by logging onto the Work-Life Resources 24/7 website at http://hrweb.mit.edu/worklife/worklife-resources. In addition, the site has articles, tools, tip sheets, provider listings, and searchable databases on a broad range of work-life issues.
One of the benefits of Work-Life Resources 24/7 is that it is a 24/7 service. However, the MIT community continues to have the option of contacting the Center for Work, Family & Personal Life directly and meeting with Center staff. “We’re delighted we can offer this new program to the MIT community,” says Rae Simpson, PhD, the Center’s Senior Program Manager for Parenting and Work-Life Communications and Resources. “But we want everyone to know that we’re always here for consultations, especially for urgent and complex issues.”