In the Media

Prof. Tom Kochan speaks with Inside Intelligence reporter Christina Obolenskaya about the expectations for unionized workplaces and how that will impact retailers. “The most critical thing is to listen and treat the workforce with respect, allowing employees to shape how they come back to work,” says Kochan. “Having a dialogue with the larger team, managers and supervisors need to collaborate on how much flexibility they can provide their employees while still meeting company quotas.”