Blue Cross and Blue Shield will hold office appointments at the Benefits Office in Rm E19-411 for employees and retirees enrolled in Blue Choice, Medex, and Managed Blue for Seniors on Friday, March 7.
The Benefits Office has arranged these office hours to allow plan members to meet directly with a plan representative to resolve customer service issues. This is also an opportunity for new Blue Choice members to learn more about how to use their plan.
If you have been unsuccessful in resolving an issue by first calling the plan's customer service representatives or if you are interested in learning more about Blue Choice, call x8-7489 to schedule an appointment to meet with a representative in the Benefits Office.
A version of this article appeared in MIT Tech Talk on February 26, 1997.