Prof. Simon Johnson and Prof. Yossi Sheffi speak with Boston 25 about the potential impact of AI on the labor market. “We need people to have what’s called soft skills,” says Sheffi. “They need to be able to convince people, manage people, work with people, partner with people.” Johnson notes while there are still fields that are safe bets, but notes that the speed with which [AI] is moving and currently the acceleration is really dramatic.”
Researchers from MIT and elsewhere have tested the impact of generative AI among 5,000 customer service agents within a Fortune 500 software company, reports Jo Constantz for Bloomberg. “The company’s lowest-skilled workers became 35% faster with the tool,” explains Constantz. “The researchers think this was because the AI essentially transferred top performers’ knowledge to less-experienced colleagues through the automatically-generated recommended responses.”
Prof. Danielle Li, graduate student Lindsey Raymond and Stanford University Prof. Erik Brynjolfsson released an “empirical study of the real-world economic effects of new AI systems,” reports Greg Rosalsky for NPR. The researchers found “AI caused a group of workers to become much more productive.” Rosalsky adds that the study also “shines a spotlight on just how powerful AI is, how disruptive it might be, and suggests that this new, astonishing technology could have economic effects that change the shape of income inequality going forward.”
Writing for The Boston Globe, Senior Lecturer Malia Lazu spotlights American singer, actor, and activist Harry Belafonte and his political activism. “Instead of using his celebrity only for his own material gain, he spent much of that capital on political change,” writes Lazu.
Prof. Alexey Makarin speaks with NPR’s Michaeleen Doucleff about his research examining the impact of social media on teen mental health. "The body of literature seems to suggest that indeed, social media has negative effects on mental health, especially on young adults' mental health," says Makarin.
Prof. Zeynep Ton established the “Good Jobs Institute” to improve the quality of frontline jobs, reports Adrian Wooldridge for Bloomberg.
Writing for The Hill, Prof. David Rand and research affiliate Ben Tappin examine their recent study that finds “Americans are more receptive to information that challenges their party leader’s position than we — and most others — had previously thought.” Rand and Tappin emphasize that “our identities, motivations and values are not (yet) reducible to party loyalty, and arguments and evidence can still change people’s minds — even if only a little bit at a time.”
Writing for NBC Boston, Senior Lecturer Tara Swart shares various techniques that could help improve memory skills. “What separates people with excellent memory skills apart from those who struggle is that they have both a strong working memory (retaining information immediately after learning it) and long-term memory (recalling information more than a day after memorizing it,” writes Swart.
Writing for Forbes, senior lecturer Bill Fischer highlights lessons from the late pianist Ahmad Jamal on leadership and communication. “As a result, there are leadership lessons to be learned from the great jazz-masters, and in the case of delivering a message, or sharing ideas, Ahmad Jamal’s lessons are well-worth paying attention to,” writes Fischer.
Prof. Christopher Knittel speaks with Radio Boston host Tiziana Dearing about how high electric bills are impacting efforts to address climate change. The current artificial inflation of the volumetric rate “makes electrification hard, it makes it more expensive,” notes Knittel. “As we, as a Commonwealth, want to move toward electrification, it’s a big headwind that is going to push against our climate goals,” says Knittel.
Financial Times correspondent Rana Foroohar spotlights Prof. Daron Acemoglu and Prof. Simon Johnson’s new book, “Power and Progress,” which “explores several moments over the last millennium when technology led to the opposite of shared prosperity.” In the book, Acemoglu and Johnson “take a different approach to the productivity gains of technology and how they get distributed compared with most of their peers.”
In a letter to the Financial Times, Senior Lecturer Henry Birdseye Weil makes the case that to help fix the banking system it should not be so easy for clients to withdraw large deposits and it should be easier for banks to increase their liquidity. Additionally, Weil adds that “these fixes would not be necessary if bank liabilities and assets were perfectly aligned. But we are far from that nirvana today.”
Research scientist Erez Yoeli speaks with Knowable Magazine reporter Bob Holmes about the impact financial incentives have on encouraging cooperation. “Financial rewards kind of muddy the water about people’s motivations,” says Yoeli. “That undermines any reputational benefit from doing the deed.”
In an opinion piece for The Boston Globe, Prof. Christopher R. Knittel explains why electricity bills in Massachusetts can be so high and how to address the issue. “State law requires Massachusetts to cut greenhouse gas emissions relative to 1990 levels by 50 percent by 2030 and by 85 percent by 2050,” writes Knittel. “In short, we need to replace gasoline and natural gas with electricity. But how we price electricity is making this effort to address climate change harder."
Al Jazeera reporter Somesh Jha highlights the work of research associate Georgios Petropoulos, who is examining the ways in which artificial intelligence can impact jobs. “His work has shown that in past industrial revolutions too, the displacement of jobs might have dominated in the short run,” writes Jha, “but in the long term, when the markets adapt to the automation shock, increased productivity actually sets the stage for more employment opportunities.”