A Blue Cross/Blue Shield representative will hold office appointments at the Benefits Office in Rm E19-411 for employees and retirees enrolled in Blue Choice, Medex and Managed Blue for Seniors on Friday, January 31.
The Benefits Office has arranged these office hours to provide plan members with an opportunity to meet directly with a plan representative to resolve customer service issues. This is also an opportunity for new Blue Choice members to learn more about how to use their plan.
If you have been unsuccessful in resolving an issue by first calling the plan's customer service representatives or if you are interested in learning more about Blue Choice, call x8-7489 to schedule an appointment to meet with the representative in the Benefits Office.
A version of this article appeared in MIT Tech Talk on January 29, 1997.
