Human-computer interaction

Prof. Emilio Castilla discusses the factors companies must consider when deploying AI to help in the hiring process, in an article by USA Today’s Greta Reich. “We should evaluate not only whether the algorithm predicts historical hiring decisions, but whether it helps identify candidates who subsequently perform well in the job,” writes Castilla. “The most exciting possibility is not simply that AI might help us find the best talent more efficiently. It is that AI might help us recognize talent that our traditional hiring practices have systematically overlooked.”  

In The Boston Globe’s “Starting Point Newsletter,” reporter Anna Kusmer features Prof. Sherry Turkle’s insights from her latest book “Artificial Intimacy: Who We Become When We Talk to Machines,” including the risks that AI companionship poses to school-aged children. “Children are bringing the world inside; they’re bringing the people around them inside them to create an inner life,” says Turkle. “And when you talk to a chatbot, there is nothing to bring inside. There is no caring person.” 

In an interview with Wired’s Steven Levy, Prof. Sherry Turkle discusses how she witnessed chatbots with human-like features becoming “dangerously enmeshed” with people, during research for her latest book “Artificial Intimacy: Who We Become When We Talk to Machines.” “In every serious interview I do, people invoke this myth about practice—that you use chatbots to practice for talking to your boss, your lover, your teacher,” says Turkle. “But when you’re bathing in the warm soup of total acceptance, talking to chatbots becomes the endgame.” 

Maxime Cohen PhD ‘15 speaks to Forbes’ Karl Moore about his latest book “Pricing in the Age of AI,” that explores how AI is transforming pricing decisions for businesses, consumers and society. “We may be entering an era of agent-to-agent commerce, in which AI systems negotiate directly with one another on behalf of consumers and businesses,” says Cohen. “This could fundamentally reshape how prices are determined and how transactions take place.” 

Prof. Daron Acemoglu joins CNBC’s “Closing Bell” to discuss how AI could cause mass job displacement due to companies deploying rapidly advancing technologies. “AI’s capabilities are real and powerful, but human jobs are also complex. I don’t think you want AI to take over air traffic controller jobs right now; you don’t want AI to do CEO jobs,” says Acemoglu. “What we are seeing when these models escape their sandboxes and create havoc—it's not that they are necessarily super intelligent, it is that they don’t have judgement and they are optimized for certain narrow metrics and when you let them loose, they are going to do lots of unforeseeable things. You don’t want that in many jobs.”  

Washington Post reporter Ariana Eunjung Cha spotlights Prof. Pattie Maes’ research at the intersection of AI and memory, including her wearable AI devices designed to assist older adults that “capture pieces of everyday experience and make them retrievable later.” Maes’ research “takes on particular urgency for people with Alzheimer’s disease and other forms of dementia, diseases defined by memory loss that can rob a person’s ability to navigate everyday life independently,” writes Eunjung Cha.  

Prof. Sherry Turkle joins The Boston Globe’s Anna Kusmer, host of the “Say More” podcast, to discuss how AI chatbots can significantly deskill school-aged children, as detailed in her latest book, “Artificial Intimacy: Who We Become When We Talk to Machines.” “People in the thick of this know it is not good for children, it’s a deskilling,” says Turkle. “If your chatbot reads for you, you don’t learn to read, you learn to listen to a podcast about a book, if your chatbot writes for you, you don’t learn to think, because thinking is writing, you learn to sort of edit your chatbots ideas: you learn to prompt.”  

In an opinion piece for The Boston Globe, graduate student Jonah Prousky shares his observations that students who use AI minimally, or not at all, for their writing, tend to score higher on their written work. “In this environment, where a professor or teaching assistant reads dozens of essays, one after another, AI-generated writing is not only easy to detect but can be terribly monotonous to read,” writes Prousky. “It’s the students who sound most like themselves, by contrast, who delight all the more.”  

On The New York Times’ “Ezra Klein Show,” Prof. Sherry Turkle shares her insights on humans seeking companionship with AI chatbots, detailed in her latest book, “Artificial Intimacy: Who We Become When We Talk to Machines.” In relationships with chatbots, “on the one hand, people start to see the chatbots more like people,” says Turkle. “But I think, maybe more significantly, people start to be disappointed with people when they don’t behave like chatbots. They start to think of themselves as if they were computers.”  

Prof. Pat Pataranutaporn and graduate student Manuel Cherep speak to the Scientific American’s Mary Randolph about companies creating AI agents to assist users in personal tasks. “We have this narrative crisis about AI right now. There’s two opposite visions of the future, and while people worry about AI,” says Pataranutaporn, “there’s this cute AI tool that’s being released.” 

In an interview with Bloomberg, Prof. Justin Solomon discusses how mathematicians are responding to advances in AI in the wake of an AI platform solving the Navier-Stokes problem. “The really interesting part [of proof writing] is the modeling and figuring out which questions to ask and what insights they bring us to the universe, and the AI tools are not doing that,” says Solomon. “Writing the prompts is very much what we’ve been teaching our students to do for centuries now, and that skill, I think, persists.” 

Prof. Virginia Vassilevska Williams speaks to the Scientific American’s Peter Hall and Joseph Howlett about AI assisting in faster matrix multiplications. “Matrix multiplication is needed all over the place,” says Williams. “But also, its complexity is one of the great mysteries in computer science. In a maybe diabolical sense, the advance on matrix multiplication can be seen as an attempt by the LLMs to speed themselves up.”  

TechCrunch’s Amanda Silberling highlights Tony Fadell, the “father of the iPod,” and Designer in Residence at MIT’s Morningside Academy for Design, exploring what he learned from working with the first wave of agentic AI technology, in his presentation at the inaugural MIT Future Fest. “It took me a couple of years first to understand how best to utilize [an assistant], and then to trust them with the most sensitive data, and have them be an agent where they’re setting up meetings with people,” says Fadell. “Trust and safety are going to be paramount with anything that we turn over to some kind of intelligence.” 

Prof. Eric So joins Bloomberg’s “Businessweek Daily” to discuss his debut book “The Collision: What AI does to us,” which explores the intersection of AI and human cognition. “I think of AI as being a force multiplier, something that can really make us productive, but too often people are focused on just really the capability enhancements of AI without thinking about the other side of the ledger which is: ‘what is it taking from us in that exchange,’” says So. “It matters how we go about using the tool.”  

Prof. Justin Reich speaks to The Boston Globe’s John Hilliard about the implementation of AI in the Boston Public Schools. “There’s a risk of not engaging with AI and being left behind. But there’s also a risk that this is going to be harmful,” says Reich. “There’s no evidence which clearly says that one of these pathways is better than the other.”