How the ATM Revolutionized Personal Banking

John Shepard Reed, chairman of the MIT Corporation and retired chairman and CEO of Citigroup, Inc., will speak on Engineering Systems in the Service Sector: The Launch of the ATM and How It Revolutionized Personal Banking. The lecture will take place on Wednesday, Feb. 27 at 4 p.m. in the Bartos Theater (E15-070). Light refreshments will be served in the
Lower Atrium at 3:30 p.m.

Reed will talk about the deployment of ATMs during the 1970s. This is a real-world example of the early deployment of an interactive, real-time system at scale, within a functioning metropolitan branch banking network — a technical as well as organizational and customer challenge.

The Brunel Lecture Series on Complex Systems is sponsored by the MIT Engineering Systems Division. Find out more:

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