The American postal service has an impressive history, but an uncertain future. Older than the Constitution, it was a wellspring of American democracy and a catalyst for the creation of a nationwide market for information and goods. Today, however, its once indispensable role in fostering civic discourse and facilitating personal communications has been challenged by the Internet and mobile telephony. How is the post office coping? What are its prospects in the digital age?
March 14, 2012